Some experts have said that a strong risk management process can decrease problems on a project by as much as 80 or 90 percent. In combination with solid project management practices, having a well-defined scope, incorporating input from the appropriate stakeholders, following a good change management process, and keeping open the lines of communication, a good risk management process is critical in cutting down on surprises, or unexpected project risks. Such a process can also help with problem resolution when changes occur, because now those changes are anticipated and actions have already been reviewed and approved, avoiding knee jerk reactions.
Defining "Risk"
Before one can embark on a risk management process, one must have a solid understanding of some key definitions. These events can be positive or negative, so that the word "risk" is inherently neutral. That said, most of the time and focus is spent handling negative project risks, or "threats," rather than positive project risks, or "opportunities."
Risk Management Process
- identification - prepare list of potential risk
- analysis - priorities potential risk
- report to management about the risk identified
- Design risk mangement system - prepare avoidance and contingency plan
- recommend designed system for implementation
- implement - put in place the accepted system
- evaluate - monitor the progress of the system
Operational Risk - A form of risk that summarizes the risks a company or firm undertakes when it attempts to operate within a given field or industry. Operational risk is the risk that is not inherent in financial, systematic or market-wide risk. It is the risk remaining after determining financing and systematic risk, and includes risks resulting from breakdowns in internal procedures, people and systems. Operational risk can be summarized as human risk; it is the risk of business operations failing due to human error. Operational risk will change from industry to industry, and is an important consideration to make when looking at potential investment decisions. Industries with lower human interaction are likely to have lower operational risk.